Hands on Internship Commercial Finance Business Analyst

Introduction

From sustainability initiatives to budgeting and forecasting, and from fraud detection to change management and cost control: KLM Finance is more diverse than you might think. Whatever project you take on, you will be part of the strategic financial heart of KLM.

What are you going to do?

During this internship, you will have the opportunity to make an immediate impact on key financial and commercial processes at KLM. You will work on optimizing cash forecasting models and developing new predictive models that drive better financial decision-making. You will manage multiple forecast models, analyze the outcomes, and present your findings and recommendations to the Commercial Finance team.

Additionally, you will provide visibility into the value and costs of the loyalty benefits offered to Air France and KLM’s most frequent flyers. You will also help streamline and professionalize the administration of these loyalty benefits.

For the Revenue Management team, you will build a Power BI dashboard to deliver daily insights into flight cancellations. Furthermore, you will explore ways to automate the foreign exchange (FX) process for the revenue budget and the five-year plan. You will also be actively involved in automating reporting for senior leadership.

Throughout your internship, you will collaborate closely with various Finance teams and business stakeholders, translating complex data into clear, actionable messages.

Where do you land?

KLM’s Finance organization is unique. Where else are billions invested in a new fleet, or hundreds of millions spent on aircraft maintenance? Whatever ambition we pursue, everything comes with a price tag. Fortunately, Finance is here to deliver the right data, insights, and financial intelligence. From detailed cost analyses to spotting high absenteeism or inefficient workflows—ultimately, everything impacts our field. This makes us essential to the organization’s financial success.

This internship as a Finance Business Analyst is based within the Commercial division of Passenger Business. This department oversees ticket sales and all related operations, such as offer management, distribution, revenue management, marketing, and customer service.

Your profile

You have strong analytical capabilities and excellent communication skills, enabling you to explain complex data clearly to non-finance colleagues. We welcome fresh perspectives, as we are continuously looking to optimize our processes. The smoother our operations run, the more profitable the company becomes—and we are looking for someone eager to contribute to that goal.

You are energized by:

• Structuring data and building dynamic dashboards, reports, and forecasts.
• Connecting people and insights by working with diverse stakeholders across KLM.
• Analyzing data and turning insights into practical recommendations.
• Identifying opportunities for improvement and proactively driving process optimization.

Requirements:

• You are currently pursuing a university degree (WO/HBO Master’s or Bachelor’s) in a relevant field, such as Economics, Finance, Econometrics, Business Analytics, or Business Administration;
• You have hands-on experience with Power BI, Excel, Python, and AI tools;
• You are fluent in English, both written and spoken;
• You are available from February for 5/6 months.

Competencies