Internship Data Analysis and Data Science (Digital Airport team)

Introduction

Are you passionate about applying analytical methods and data science models to make a significant impact on both passengers and airport staff? Join our Digital Airport team as a Data Analysis & Data Science intern and help build our mission to improve the digital airport experience!

What are you going to do?

As an intern in the Digital Airport team, you will contribute to several data-driven projects that will help our global support market objectives, with a strong focus on passenger satisfaction. Your responsibilities may include:

• Performing innovative analyses to gain insight into customer behavior and identify opportunities for action
• Developing predictive models to help ground staff in their work on the ground. airport.
• Creating predictive models to monitor customer sentiment.
• Designing interactive dashboards to generate actionable insights.

Where do you land?

You will work together with a diverse and ambitious Digital Airport team, consisting of a Product Owner, Business Analysts, Information Analysts, an architect, and front-end and back-end developers. This product team makes is part of the Travel & Recovery department within the joint Digital department of Air France / KLM (AFKL). The team is geographically spread across the Netherlands and India. Together, we share a common goal: to Leveraging data to improve digital products and services for our passengers. We work closely with together with the A2H team (internal app for ground staff), the CRMPush team (for email, messages and notifications), Customer Experience, User Experience and ground staff at the airport. We are located in the head office of KLM in Amstelveen.

Your profile

We are looking for a practical, motivated and ambitious team player who would like to gain valuable work experience during his/her studies. Key qualifications include:

• Currently pursuing a university or college degree in Data Science, Business Analytics, Computer Sciences or a related field;
• Demonstrable analytical mindset and experience in applying statistical models;
• Proficiency in programming with knowledge of Python and SQL as a great advantage;
• Accurate, proactive and independent working style;
• Good command of English, Dutch and/or French are an advantage;
• Available to work for at least 4 months, preferably 6 months, 32-40 hours per week;
• The start is possible between December 2026 and April 2027;
• As an intern in our team, you will thrive in a fast-paced, dynamic and enjoyable work environment that is a fast learning and growing environment
• We offer flexibility to work partly from home, of course in consultation with the team. In addition to learning about data, you also gain insight into working in a large corporate environment. We also organize with the team various social activities. In addition, you will have the opportunity to join Taxibaan, the association for KLM interns and dual students. This association offers fun social activities with for example, a visit to a hangar or catering.

Competencies