Agile Transformation Intern - KLM Engineering
Type of vacancy: Internship
City: Schiphol Oost
Hours per week: 32-40
Education: Wo; Hbo
Apply before:
Introduction
At the KLM Royal Dutch Airlines Engineering department, we are in the middle of a large-scale Agile transformation across 40+ engineering teams. These teams operate in a complex, highly regulated environment where reliability, safety, and speed are critical.
To steer this transformation effectively, we need to make Agile maturity measurable, transparent, and actionable. That’s where you come in.
What are you going to do?
Your Mission
You will play a key role in building a data-driven Agile performance and maturity system that helps teams and leadership continuously improve.
Your work will directly impact how engineering teams:
- Prioritize work
- Improve delivery predictability
- Balance planned vs. unplanned work
- Increase overall effectiveness
What You Will Do
You will own and drive the development of our Agile maturity measurement approach:
- Redesign and improve the current Agile maturity framework;
- Design smart, scalable questionnaires to assess team maturity;
- Digitize and automate data collection (e.g., forms, integrations);
- Build data pipelines to process and structure assessment data;
- Design and develop dashboards (Power BI or similar) to visualize insights;
- Analyze results and translate data into actionable recommendations.
Your end result
A live dashboard and assessment system used by teams and leadership to steer the Agile transformation.
Where do you land?
Where You Will Work
You will join the Engineering department within KLM Engineering & Maintenance (E&M).
Our teams support aircraft maintenance operations by:
- Providing technical expertise and engineering solutions;
- Supporting hangars and component services;
- Ensuring safety, compliance, and operational continuity.
You will work closely with:
- Agile coaches and transformation leads;
- Engineering team members and Product Owners;
- Stakeholders across different business units.
What Makes This Internship Unique
- You work on a real transformation, not a theoretical project;
- You combine Agile + Data + Organizational change;
- You build something that will actually be used at scale;
- You gain exposure to a complex engineering environment (not just software);
- You interact with stakeholders across multiple levels of the organization.
Your profile
Your Profile
- Student in Information Systems, Industrial Engineering, Data Analytics, Business, or related studies;
- Basic understanding of Agile (Scrum/Kanban);
- Affinity with data, analytics, and dashboards (Power BI is a plus);
- Structured thinker with strong problem-solving skills;
- Proactive and able to work independently;
- Comfortable communicating with different stakeholders;
- Fluent in English (Dutch is a plus).
What You Will Learn
- How Agile works in a complex, real-world engineering organization;
- How to design measurement systems for organizational performance;
- How to turn data into decision-making insights;
- How to work with stakeholders across teams and leadership levels;
- Hands-on experience with dashboarding and analytics tools.
Competencies
We offer
KLM offers you a highly instructive experience in a dynamic organisation in which you will play an important role. You can develop yourself considerably during this internship, both personally and professionally. In addition, this internship offers you the opportunity to build up your network, as you will be working with many different KLM employees!
Another advantage of a internship at KLM is the KLM Taxibaan association run by and for interns. This association expands your network and organises fun events and interesting excursions within the KLM organisation. There is also a internship allowance.
Ready for your next destination?
Then don't wait any longer and apply for this function before the final boarding call on ! You don't need to write a cover letter; during your application we will ask you some specific questions. You will be notified within two weeks of the closing date of the vacancy.
Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.
Questions?
If you would like to know more about the internship position, please contact the hiring manager, or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #21913. At KLM, we believe in the power of diversity. Would you like to read more about this? Please see our statement.
Hiring manager
Vahid Babaloo: VAHID.BABALOO@KLM.COM
Recruiter
Femke Dezaire: FEMKE.DEZAIRE@KLM.COM
Details from this vacancy are not to be used for marketing purposes.