Internship Business Analyst

Introduction

Are you for an internship as Business Analyst with a challenging role in an international environment who will play a central role in implementing the New Distribution Capabilities (NDC) for Air France-KLM?

What are you going to do?

You will work in a very dynamic and international team of 9 business analysts distributed over France and the Netherlands. The team is working closely with the IT team in Valbonne in the South of France and the Distribution business, based in Paris and Amstelveen, in an Agile way. Its mission is to change our current world of passenger airline distribution. The New Distribution Capability (NDC) project aims to create a new channel for indirect sales (travel agencies). NDC is an initiative launched by IATA followed by the main airlines in Europe. This project is for Air France-KLM and the whole distribution and travel community an important change based on a new technology that will enhance the capacity of communications between Air France-KLM and travel industry. For the team we look for an intern at HBO level working as functional application manager who will be responsible for the following activities in the team:

• Coordinating all necessary actions that are required for new markets to be rolled out

• Test system configurations related to new market rollouts.

• Following data processing progress towards downstream systems and take action on possible reported errors

• Analyze incidents that are related to market setup and/or downstream financial reporting.

• Maintaining existing working instructions and, where necessary, create new instructions. This to safeguard continuity.

You will be introduced to and accompanied during his assignment by a mentor and the duration of the internship is 5 months starting from 01/02.

Do you like to work on the implementation of new IT solutions which are matching the needs of the business? Do you like to do thorough quality checks of the software, do you dare to make decisions, take initiative and have good analytical skills? Then we are looking for you!

Where do you land?

You will be part of the amazing team of NDC (New Distribution Capabilities) located in Amstelveen. Furthermore, you will be traveling on regular base to our colleagues in Paris and Nice.

Your profile

First of all you, you strive to achieve the best quality and like to solve problems by making use of your hands-on mentality and agile mindset. You are eager to learn more about the airline distribution processes and innovations in an international and dynamic environment. Furthermore, you have good organization and planning skills. You also have good analytical skills and you are able to break down complex problems/issues into small pieces.

Further you:

• Follow IT studies which are closely linked to business management problems on HBO level
• have strong verbal and written English communication skills

Competencies