Read the stories of KLM’ers

The world of KLM-ers is to say the least; unique. Some travel across the globe, others maintain the airplanes which gets them there. Curious as to what it is like to work at KLM? Read our colleagues’ stories!

Read the stories of KLM’ers

The world of KLM-ers is to say the least; unique. Some travel across the globe, others maintain the airplanes which gets them there. Curious as to what it is like to work at KLM? Read our colleagues’ stories!

A flying start to your career at KLM Pricing and Revenue Management

Any idea why your plane ticket is more expensive on one day than on another? Spoiler alert: it's not your cookies. Every day, a dedicated team at KLM determines the prices of your flight. Although the tasks of each team member may vary, they all ultimately ensure that every airplane seat is sold at the best price.


‘I like looking for the story behind the figures'.

Michelle is the first person to see the quarterly figures for Air France-KLM Group. From her office in Paris, she receives information from various divisions and presents the figures to the CFO and Group Controller. She would not have thought possible four years ago, that she would end up here. Since she joined KLM as a Finance Trainee, her career has taken off.


Pioneering with Giordana: fail fast, learn faster

She flew around the world for KLM, grabbed her opportunities in numerous KLM departments. Now she’s pioneering again in a for KLM relatively unknown world: KLM BlueLabs. If you were to write a book on Giordana’s career, ‘dull’ is certainly not a word that can be found in it. Curious about her IT chapter? Keep on reading.


Great Work! Make a difference onboard with MyFlight

Before a flight departs there’s a lot of information for crew to read through, about passengers, meals and seat changes. Everything can be found on one app for crew: MyFlight. Application developer Erwin Tijdeman is happy to tell us more about this tool, which is one of the largest and most complicated apps within KLM. Great Job!

Great work! TripPlanner provides price information; fast and flexible

A lot of data, calculations and decisions are needed to determine the right ticket price. This all happens in our internal system TripPlanner. Consultant decision support Wieberen Kooistra gives a glimpse behind the digital veil of this tooling, and shows us around one of the big users of our servers. Great Work!

From pastry chef to process manager Apron Services

Ed van Schooten began his KLM career at Catering Services and now improves platform processes, for example, for the new Embraer 195-E2. 'The arrival of a new type of aircraft enables you to really re-design the process.' Learn more about Eds journey.

VR at KLM: making savings, but not on the wow factor

The XR Centre of Excellence within Air France- KLM IT develops VR applications for diverse trainings, among others. Daisy Navarrete Schuiten is a product owner Virtual Reality and constantly looking for new ways to enhance training sessions using VR. Shooting a flare from a life raft? That's no problem for Daisy. Curious about how she approaches this challenge? Read further and take a look at the world through Daisy's (VR) goggles.

New vision on life for Jordan thanks to long journey

‘Why do I enjoy working at KLM? It may be a cliché but it’s true: you quickly become part of the blue family. There’s a reason why I still enjoy it here, after more the 25 years.' Curious about Jordan Wattimena’s story? Read further.

We safeguard our ‘crown’

Guus Vlaming-security manager international stations-together with his team they do everything to protect KLM from external threats. 'Whether its demonstrations in Bangkok or that drones have been spotted around the airport of Damman; everything that happens in the world has an impact on safety. It means that not a single day is the same!' Curious as to why this is? Read on and step into the forever changing world of Guus!

Less weight on board counts for a lot at KLM

The Cabin Product & Service Engineering department within KLM Inflight Services makes the decisions about all on board products. From a recyclable stirrer to a World Business Class meal. Claire Luiten is both cabin attendant and CSR & process engineer. Together with other departments, she continually searches within KLM for different ways to ensure that everything on board is as sustainable and customer-friendly as possible. Read more about Claire’s approach.

Software hits the right spot for Enzo

What do a snare drum and a high hat have to do with software that improves KLM’s flight operations? At first sight very little, except for the fact that software engineer Enzo was a drummer at the conservatory and left to find his real passion. Funnily enough that turned out to be another creative profession. Developing software.

A quarter to twelve application for the most exciting job in pricing management

Inga Schmidt joined KLM’s pricing management team straight from University. Her father living in Germany who collects KLM houses, an immense international orientated lifestyle and a fascination for financial optimization, a job in Amstelveen was a logical choice. Curious how Inga landed in Pricing and Revenue Management and prepares for her next role in Paris? Keep on reading.

Boosting innovation

From developing 3D prototypes to developing a new strategy for undeveloped Cargo revenues; Arlette van der Veer makes it happen, preferably durable. Where she likes to combine the beauty of the product with technique. As a parttime job I used to work at a jeweller. I was the only non-goldsmith. I was especially good at selling watches. Curious to find out what Arlette knows besides how a watch works and what it looks like on the inside. Read-on!

The Repair Lab: where alternative repair solutions get to see the light of day

People who say don't fix what ain't broken are absolutely right. But: what is broken, must be repaired. Preferably as sustainable and cost-efficient as possible. E&M's Repair Lab comes up with innovative ways to carry out repairs to aircraft components. For example, by making parts with a 3D printer. Read more.