Business Information Analyst (Operations & Supply Chain)
Type of vacancy: Regular
City: Schiphol Oost
Hours per week: 40
Education: Wo
Apply before: 06/25/2025
Introduction
At KLM Component Services, we are transforming the way we provide support to airlines worldwide by enhancing global aircraft component availability. Our commitment involves developing and managing an advanced global supply chain, utilizing state-of-the-art technologies and processes to meet the growing demand for our services.
Do you get energy from transforming data into insights? We are looking for a motivated Business Information Analyst to join our team in the Operations & Supply Chain Domain, fortifying and expediting our business transformation efforts.
What are you going to do?
As a Business Information Analyst, your responsibilities will include:
- Gain thorough understanding of core processes within KLM Component Services, including Logistics, Commercial, Supply Chain, and Repair.
- Identify needs and clarify requirements to maximize business value utilizing a combination of Dashboards and Decision Support Tools.
- Cultivate strong relationships with business Subject Matter Experts (SMEs).
- Conduct in-depth analysis of data flows, source systems, and data quality issues.
- Convert business processes into visual data models through diagrams like ERD's.
- Perform data profiling and data validation to ensure accuracy, completeness, and consistency of datasets used in reporting and analytics.
- Assist the Product Owner in prioritizing User Stories by providing transparency on business impact.
- Translate User Stories into actionable work packages for the development team.
- Reinforce the fundamentals of our Agile methodology to enhance efficiency.
- Collaborate closely with data engineers, BI developers, and architects to align technical solutions with business needs.
- Support user acceptance testing (UAT) and facilitate training for end-users on newly developed reports and dashboards.
- Champion and drive the data-driven strategy within the organization.
Where do you land?
You will be joining a transformational organization geared towards facilitating business growth. As part of KLM Engineering & Maintenance's Component Services team, you will contribute to maintaining, repairing, and delivering aircraft components to Air-France-KLM and external clients. Specifically, you will be part of the Transformation, Continuous Improvement, and Data team, where you will be part of the Product Team which is responsible for providing insights across the entire business. This dynamic and expanding team boasts a rich diversity of talents and operates from KLM Engineering & Maintenance situated in Schiphol-East.
Your profile
To excel in this role, you should possess:
- A minimum of 3 years of experience as a Business Analyst, Information Analyst or in a similar role.
- Entrepreneurial with a passion for making a significant impact.
- Strong analytical and conceptual skills, with a data-driven mindset to unlock value.
- Experience working with cross-functional teams in an Agile environment, with knowledge of Agile methodology and the SAFe framework.
- Relationship-building skills, fostering strong connections with stakeholders.
- Solid interpersonal and collaborative skills to effectively interact with diverse stakeholders.
- A valid EU working permit.
Additionally, you should have:
- A strong interest in logistics and supply chain.
- Academic educational background: WO Master's degree.
- The ability and willingness to (learn to) speak Dutch.
- Experience with data modeling.
- Familiarity with tools such as SQL, Power BI, or similar platforms.
- An affinity with Lean Six Sigma and continuous improvement is a plus.
We offer
- A gross salary between €4.252,77 and €6.075,38 per month;
- Plenty of scope for personal development and great advancement opportunities;
- An excellent pension scheme and 8% holiday allowance;
- A year-end bonus of 8.33%;
- A profit-sharing scheme, up to 20%;
- 25 leave days and 5 extra days off;
- 7 extra days off if you work irregular shifts;
- Substantial discount on airfare (when you have been employed for at least 6 months);
- A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
- If your job allows it: working from home and up to 8 weeks working from abroad (EU and Caribbean);
- 2% development budget;
Ready for your next destination?
Don’t wait any longer and apply for this function before the final boarding call on 06/25/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.
Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application.
A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.
Questions?
If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #19518. At KLM, we believe in the power of diversity. Would you like to read more about this? Please see our statement.
Hiring manager
Robbin Pruijn: ROBBIN.PRUIJN@KLM.COM or
Recruiter
Lorenzo van Doorn: LORENZO-VAN.DOORN@KLM.COM or
Details from this vacancy are not to be used for marketing purposes.