Intern Sales Excellence Project Manager

Introduction

As a Cargo Sales Excellence Project Manager, the world is yours at KLM. Work with us on supporting our Cargo Sales teams’ development and several change programs. You will meet our Sales teams and leaders around the world, and you land in an environment that is international, exciting, and dynamic with Cargo business booming currently. Through the diversity of jobs, departments and colleagues, you always have the opportunity to surpass your own limitations; every day again.

What are you going to do?

Air France – KLM Cargo works with a decentralized Sales Organisation, approximately 170 Sales and Inside Sales Managers are spread over 70 locations worldwide. Their focus is to sell our networks and products and to be(come) a trusted advisor to customers in the Cargo airline Industry. In order to do so they need the best possible information at their fingertips. In the past years we have heavily invested on the development of a change program for sales managers; in this program we offer our Sales a series of tools to get more insights on the customer strategy. Next to this we constantly run projects centrally from our Amsterdam office to improve our communication flow towards out international teams (internal newsletters, online workshops...). One of our main goals is to create a strong international Sales Team that feels connected not only to our company but also to colleagues worldwide, sharing best practices and supporting each other on the customer approach we ambition. You will have a role in facilitating the further design and implementing projects related to the following themes:

• Digital connectivity / new media
• Improving and steering internal communication
• Knowledge management
• Design and facilitate training
• Organize online international workshops

Where do you land?

You will land in Schiphol Oost as part of the Cargo Commercial Strategy & Performance Management team, a small & mighty team of 8 people with diverse backgrounds and experiences. You will be mentored by a team member and benefit from regular coaching moments and opportunities to develop yourself.

Your profile

We are looking for someone with great written & verbal communication skills that is able to connect  to and interact with different people across the globe. Prior experience in project management,  specifically how to make change happen, is important. Enjoy working in- and contributing to a team  (main language spoken Dutch), Languages spoken: English (minimal level C1).

Competencies