Internship: Analytics & adoption tracking for Airframe digitizing products
Type of vacancy: Internship
Location: Schiphol Oost
Hours per week: 32-40
Education level: Hbo; Wo
Apply until: 05/19/2025
Introduction
Are you a curious and energetic student who enjoys combining IT with hands-on experience? At KLM Engineering & Maintenance (E&M), you’ll have the opportunity to work in a technical environment focused on improving the use of smart IT tools. You will help measure, analyze, and present insights to colleagues working in the hangars. You’ll build dashboards, use Google Analytics, and learn how digital solutions are enhancing the work of our technicians.
What are you going to do?
You will join the Airframe division, where digital tools are developed to make aircraft maintenance easier and smarter.
Together with product owners and users, you will investigate how these tools are being used. You will set up measurement plans, collect data, and build dashboards that provide real value to operations.
Your main tasks:
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Measuring tool usage through Google Analytics
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Building dashboards (e.g., in PowerBI)
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Conducting field research and interviews
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Providing insights into adoption and identifying improvement opportunities
Where do you land?
You’ll be based at Schiphol-Oost within Airframe, the maintenance division of KLM E&M. Around 1,200 colleagues work at Schiphol, and about 2,000 globally. You will collaborate with the Digitizing team within the Data Transformation & Continuous Improvement (DT&CI) department. This team focuses on initiatives such as data quality improvement, innovation, sustainability, and other enhancement projects.
You will interact with operational colleagues (in hangars and the Operations Control Center), other E&M interns, and IT teams. Your internship offers a dynamic mix of operational involvement, research, and development.
We work in a hybrid setup, but you will regularly be “in the field.”
Your profile
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You have a strong interest in technology and aviation
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You are eager to learn and ask questions easily
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You can work independently and collaborate effectively
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You have strong communication skills
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You are fluent in English
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Experience with Power BI or something similar.
Competencies
What do we offer?
KLM offers you a highly educational experience in a dynamic organization where you will play an important role. During this internship, you can develop yourself strongly on both a personal and professional level. Additionally, this internship gives you the opportunity to build your network by sitting down with many different KLM employees!
Another advantage of an internship at KLM is the association by and for interns: KLM Taxibaan. This association expands your network and organizes enjoyable events and interesting excursions within the KLM organization. There is also an internship allowance.
Ready for your next destination?
Don't wait any longer, and send us your CV for the ‘final boarding call’ by 05/19/2025! You don't need to write a motivation letter; we will ask you some specific questions during your application process. You will hear from us within two weeks after the vacancy closes!
Questions?
If you want to know more about the internship, contact the hiring manager, or email the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #19188.
Hiring manager
Linda Flipphi: LINDA.FLIPPHI@KLM.COM
Recruiter
Hanne Vroon: HANNE.VROON@KLM.COM
We do not appreciate acquisition in response to this vacancy.