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Scrum Master Level 3

Type of vacancy: Regular
City: Schiphol Oost
Hours per week: 32-40
Education: Hbo
Apply before: 07/30/2025

 

Introduction

Flight KL691, made possible by you, Scrum Master. You're not only an Agile facilitator and coach; you're also the versatile Swiss Army knife of our teams and a strategic sparring partner for platform management. Your confidence, adaptability, and versatility ensure that our cross-functional teams are aligned, empowered, and continuously improving. You oversee cross-team dynamics, support other Scrum Masters, and drive platform-wide improvements. Your contribution will be crucial in helping KLM remain one of the safest airlines in the world.

What are you going to do?

In short, you will be the champion of Agile, leading the way in facilitating Agile ceremonies and processes. You will use your coaching skills to ensure that team members are aligned with Agile principles and empowered to continuously improve. You'll maximize collaboration between cross-functional teams, including product owners, developers, and business owners, ensuring our teams deliver the best solutions in the most efficient way.

 

Additionally:
 
  • You'll serve as the team's Swiss Army knife, stepping in where needed, whether it's removing obstacles, providing hands-on problem-solving, or acting as a proactive sparring partner for your product owner.
  • You'll coach other Scrum Masters and take an active role in the Scrum Master community.
  • You'll ensure transparency and visibility into the progress and performance of the team and the platform through Agile reporting tools like Jira and Confluence.
  • You'll collaborate with product owners to create focus and ensure that deliverables are well-defined, prioritized, and aligned with our business needs.
  • You'll foster and facilitate a culture of continuous learning and innovation within and across teams.
  • You'll also challenge business and management on behaviors and processes that are not aligned with Agile values and principles. You organize collaboration across teams and take initiative in platform-wide Agile initiatives.

Where do you land?

Within the Safety, Security & Crisis Management (SSC) business platform, you will support multiple teams of professionals passionate about innovation and aviation safety. You will have access to the latest technology, as well as opportunities for career development and growth within our organization. Enjoy the flexibility to work from the Operations Control Center, SSC office, and the comfort of your own home.

 

Your profile

You are an experienced Agile professional who enjoys coaching and facilitating. You are a confident, flexible problem-solver with effective communication skills, enabling you to build strong relationships with team members, our business, and the management team. You have in-depth knowledge of Agile and frameworks such as Scrum, Kanban, and Lean and a proven track record of successfully guiding Agile teams to deliver high-quality solutions. You are able to drive platform- and organization-wide improvements and support fellow Scrum Masters in their development.
 
In addition, you have:
 
  • A Bachelor's or Master's degree. Scrum/SAFe or equivalent certification.
  • At least 5 years of experience as a Scrum Master/Agile Coach/Green Belt.
  • Experience with Agile tools such as Jira, Confluence, and Agile reporting tools.
  • Experience with Agile scaling frameworks such as SAFe, LeSS, or Nexus.
  • Experience in facilitating platform-wide collaboration and impediment resolution.
  • Familiarity with Lean Six Sigma principles.
  • Familiarity with ITIL and PRINCE2 is a plus.

Competencies

Working together
Impact
Coaching
Persuasiveness
Organisational awareness

 

We offer

  • A challenging role at an unique employer in the Netherlands;
  • A gross salary between €4.988,38 and €7.126,25 per month;
  • Plenty of room for personal development and wonderful career opportunities;
  • A good pension scheme and 8% holiday pay;
  • An end of the year bonus of 8,33%;
  • 25 days of paid holiday and 5 extra days off;
  • Great discounts on airline tickets (if you have been in service for at least 6 months);
  • A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
  • Discount of your health insurance;
  • A personal budget for sustainable employability.
     

Ready for your next destination?

Don’t wait any longer and apply for this function before the final boarding call on 07/30/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.

Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. 

A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.

 

Questions?

If you would like to know more about the position, please contact the hiring manager. Call or e-mail the recruiter for questions about the application process. In both cases, don't forget to mention the vacancy number: #19750. At KLM, we believe in the power of diversity. Would you like to read more about this? Please see our statement.

 

Hiring manager

Tim Sparg: TIM.SPARG@KLM.COM  

 

Recruiter

Sissel Brink: SISSEL.BRINK@KLM.COM  

 

Details from this vacancy are not to be used for marketing purposes.
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