Medior Pega Customer Decisioning Developer

Introduction

We're looking for you as a Pega Customer Decisioning Developer at Transavia!

We create a personalized experience for each customer by offering communication at the right moment and through the right channel. We achieve this using artificial intelligence and advanced marketing technologies, while building a platform (PEGA) that enables these personalized customer journeys. Would you like to contribute to enhancing our customer experience and help the team elevate this platform to the next level? Then we are looking for you as a Medior Pega Customer Decisioning Developer at Transavia.

What are you going to do?

In your new job as a Pega Developer, you will be responsible on a daily basis for implementing business requirements with attention to maintenance, stability, and security.

More details?

• Designing and configuring decision logic and offer flows with a focus on continuous improvement;
• Managing the hierarchy of propositions, creating offer flows, and developing business rules using eligibility, validity, and relevance rules;
• Developing Next-Best-Action and targeted real-time campaigns to achieve integrated strategic goals for both incoming and outgoing customer interactions;
• Collaborating with the Lead Decisioning Architect, Business Analysts, and Product Owner with the aim of automating BAU (Business as Usual) tasks;
• Defining and integrating efficiently adaptive models within the decision logic;
• Increasing campaign efficiency by defining optimal target segmentation, exclusions, and the use of new data sources to drive relevant customer interactions;
• You will follow the Agile way of working and continuously invest in employees.

Where do you land?

As a Medior Pega Developer, you will be part of the IT department at Transavia. The ongoing mission here is to deliver advanced technology to provide an extraordinary experience for both passengers and colleagues. Safety is ensured, and innovation and reliability go hand in hand. Additionally, we embrace the philosophy that experimenting and excelling are essential steps toward progress. You will work with self-organizing DevOps teams, the IT Area Lead, Product Owner, Domain Architect, and Agile Coach.

Your profile

For this vacancy of Pega Developer at Transavia, you have a lot to offer, because:

• You have a bachelor's degree (HBO) or equivalent experience, preferably in computer science;
• You have experience with implementing marketing campaigns in Pega CDH version 8.x or higher;
• You have experience managing the proposition hierarchy and developing business rules using eligibility, validity, and relevance rules;
• Experience with SQL and Pega NBA Designer is a plus;
• You are familiar with Agile methodologies such as Scrum;
• You are communicative, results-oriented, and detail-focused;
• You are a true team player; you achieve results with your team;
• You are adaptable and willing to change continuously to improve and keep up with the ever-changing world around us.

You have the following certifications:

• Certified Pega Decisioning Consultant;
• Certified Pega Data Scientist;
• Certified Pega Senior System Architect is a plus.

We offer

• A gross monthly salary between €3.348,- and €7.164,-;
• A fixed year-end bonus;
• Responsibility to shape your role at your discretion;
• Plenty of room for personal development;
• 26 days of leave;
• Friendly & enthusiastic colleagues;
• A workplace at Schiphol-East and the possibility to work partly from home;
• Flexible working hours;
• Personal budget for your sustainable employability and vitality;
• Possibility to participate in 'Young Transavia';
• Last but not least; if you love to travel, then our IPB scheme (fly at great rates if space available) is definitely worth it!

Ready for your next destination?

Are you the Medior Pega Developer we are looking for and would you like to strengthen our fleet? Then apply directly via the button, and we look forward to receiving your motivation. Do you have any questions about this vacancy? Please contact Merel Labadie-Koning via Merel.Labadie-Koning@transavia.com. She would be happy to get in touch with you!

• You apply for the vacancy! Within two weeks, we will review your application and let you know if we invite you for an interview;
• First contact: We call you to get acquainted and schedule an appointment;
• First interview: this is followed by an initial (online) interview with potential colleagues;
• If there is a match, this will be followed up by a second (online) interview;
• An assessment may be part of the procedure;
• If there is a full match, we will be happy to make you an offer and your journey with Transavia can begin! However, due to (aviation) safety requirements, you will first have to undergo a screening and background check as part of the procedure.

If you work for an agency and want to propose a candidate for the vacancy of Medior Pega Developer with Transavia, thanks, but no thanks. We prefer to recruit our new colleague ourselves.

Competencies