KLM Cabin crew
The art of touching passengers
For many passengers, the personal contact they have with our cabin attendants is an important reason for flying with KLM. That's why we are looking for cabin attendants with a personality that makes the difference. Those that can bring a smile to our passengers faces with ease. And who energetically apply themselves to providing safety and service on board. Have you mastered the art of transforming passenger journeys into unforgettable experiences?
The world at your feet
We are looking for open and energetic personalities with a genuine interest in others. Additionally:
- You are at least 21 years old and between 1.58 and 1.90 metres tall
- You have a minimum of a senior general secondary education (havo) or intermediate vocational education diploma (mbo, level 4) and speak good English and Dutch
- You have at least 1 1/2 years’ work experience in a service-oriented environment
- You have no visible tattoos, piercings or other bodily decorations
- You can be at Schiphol within one hour during an on-call shift
Selection procedure
The selection procedure for cabin attendants consists of quite a few rounds. This is necessary in order to maintain our reputation with regard to safety and service on board.
- Round 1: Selection basic requirements
- Round 2: Digital tests: an English language, capacity and competency test, and a video pitch
- Round 3: Meet & Greet or Serious Game, depending on RIVM measures
- Round 4: Interview with two recruiters, in which we assess your verbal English proficiency
Basic Course
Have you successfully completed the selection procedure? Congratulations! As soon as there is a place available, we will invite you to our basic course where you will learn all you need to know to successfully start as a cabin attendant.
- Phase 1: Preparation for the course using our digital programme (duration 40 hours)
- Phase 2: Basic course: a 20-day, full-time training course at Schiphol-East.
Employment terms and conditions
As a cabin attendant you are of great value to us. That is why we are happy to reward you. You can count on:
- A gross starting salary of €2,842.54 per month
- A daily allowance when on location
- Profit sharing and a 13th month
- Travel allowance
- Discount at hotels and car hire companies, among others.
Meet the crew
Marloes Felix, purser
‘A good atmosphere within the team is really important: this radiates to the passengers.’
'I've enjoyed working at KLM for the past 26 years. It's great fun as purser – and a challenge too- to create a good teamspirit with my crew. During the briefing, I try to make a direct connection and get to know the crew members in a short space of time. Only with teamwork can we make it a great flight!'
Donovan Berends, cabin attendant
'With a small gesture I try to make passengers feel welcome on board.’
'Interacting with passengers from different cultural backgrounds provides variety and challenges. I really receive the whole world on board. When I see my passengers disembarking happy and healthy that gives me a big boost!'
Vacancies
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